Terms of service

Effective Date: 11 September 2025

 

Welcome to Illumination Co! By using our website, products, or services, you agree to the following Terms of Service. Please read them carefully.

 

1. General Use

These Terms apply to all visitors, customers, and users of our website and products.
By accessing our website or purchasing from us, you agree to follow these Terms.
We may update these Terms at any time. Continued use means you accept the changes.

 

2. Products & Orders

We do our best to provide accurate product descriptions, images, and pricing.
All orders are subject to availability and confirmation of payment.
We reserve the right to cancel or refuse any order if:

  • The product is unavailable,
  • There are pricing or description errors, or
  • We suspect fraud or misuse.

3. Payments

Payments must be made in full at checkout.
Prices are listed in local currency (USD for the United States, CAD for Canada, AUD for Australia, GBP for the United Kingdom, and NZD for New Zealand) unless otherwise stated. Any taxes, duties, or fees (where applicable) are the customer’s responsibility.

 

4. Shipping & Delivery

We ship to the United States, Canada, United Kingdom, Australia, and New Zealand.
Delivery times are estimates only. We are not liable for delays caused by couriers, customs, or unforeseen events. Risk of loss passes to you once the product has been delivered.

 

5. Returns & Refunds

Please see our Return & Refund Policy for full details.
Items must be returned in line with our stated conditions.
We reserve the right to refuse returns that don’t meet these conditions.

 

6. Use of Products

Our products are intended for personal use only.
You agree not to misuse, resell, or use them in any unlawful way.

 

7. Intellectual Property

All content on our website — including text, images, logos, and designs — is owned by or licensed to Illumination Co. You may not copy, reproduce, or distribute our content without permission.

 

8. Limitation of Liability

To the maximum extent permitted by law, Illumination Co is not liable for:

  • Any indirect, incidental, or consequential damages,
  • Any loss of data, profits, or business opportunities, or
  • Issues beyond our control (e.g., courier delays, customs, website downtime).
    Our total liability for any claim will not exceed the amount you paid for the product in question.

9. Governing Law

These Terms are governed by the laws of the country where you reside:

  • United States: Governed by the laws of the United States and your state of residence.
  • Canada: Governed by the laws of Canada and your province of residence.
  • United Kingdom: Governed by the laws of England and Wales.
  • Australia: Governed by the laws of the Commonwealth of Australia.
  • New Zealand: Governed by the laws of New Zealand.
    Any disputes must be handled in the courts of your local jurisdiction.

10. Contact Us

If you have any questions, contact us at:

 

Illumination Co.
Email: customerservice@illuminationco.store