Shipping policy

Effective Date: 11 September 2025

 

At Illumination Co., we want your order in your hands as quickly as possible — with no hidden costs or hassles.

 

Processing Time

• All orders are processed and shipped within 48–72 hours of purchase.
• Orders placed on weekends or public holidays will be processed on the next business day.

Warehouses & Fulfillment

• We ship from multiple warehouses across the globe, allowing us to deliver your order faster and more efficiently.
• Depending on stock availability, your order may ship from the nearest warehouse to your location.

Shipping Times

• Standard delivery times vary depending on your region and courier.
• Estimated delivery timeframes will be shown at checkout.

Duties & Taxes — We’ve Got You Covered

• All duties, taxes, and customs fees are covered by us, so you won’t be hit with unexpected costs when your order arrives.
• This means your purchase is completely hassle-free from checkout to delivery.

Tracking

• Once your order has been shipped, you will receive a tracking number by email so you can follow your delivery in real time.

Delays

• While we work hard to deliver on time, delays caused by couriers, customs, or events outside our control may occur.

For any shipping questions, please contact us:

 

Illumination Co.
Email: customerservice@illuminationco.store